Who Does My Benefits Broker Work For?

If you have to give the title of this blog 2 thoughts – then I would suggest you are feeling as if your benefits broker is not working for you and your organization. Please continue reading.

You Need To Care More

You need to care more.  Yes, that’s right.  I said it.  The amount of concern that you have around helping, guiding, leading others to understand most things is sort of piss poor.  No, you don’t get a participation trophy like you did in AYSO just for putting on your soccer cleats and standing there.  Somewhere […]

Danger of a Perk-Filled Employee Benefits Program

As a consultant, I get asked all of the time, “what else can we do to improve our benefit plans?”.  Sometimes I feel like I’m the genie character in Aladdin…and magically I’m going to come up with something else. I feel today that I am “all out of magic beans.” With the economy strong over […]

The Four “C’s” of Health Insurance – Why it should be like buying a diamond.

The front door to everything else has moved. Why not to our doctors? Here’s what I mean. When a business tries to reach its customers, they go to where the customers “are”. They consider multiple factors in making sure that they are meeting customers in an easy to access way. Think about how we purchase airline tickets, print photographs, make coffee, get music and I could go on. All of those industries have morphed over the years to make it easier for customers to access product. Why has the delivery of healthcare been stuck in the Middle Ages? Why hasn’t it evolved to be easier, more efficient, and customer centric? Yes I used the word customer, not patient. It’s time we start thinking like that.

Healthcare’s New Front Door

The front door to everything else has moved. Why not to our doctors? Here’s what I mean. When a business tries to reach its customers, they go to where the customers “are”. They consider multiple factors in making sure that they are meeting customers in an easy to access way. Think about how we purchase airline tickets, print photographs, make coffee, get music and I could go on. All of those industries have morphed over the years to make it easier for customers to access product. Why has the delivery of healthcare been stuck in the Middle Ages? Why hasn’t it evolved to be easier, more efficient, and customer centric? Yes I used the word customer, not patient. It’s time we start thinking like that.